Privacy Policy

1. Introduction

Sleipnir – Equestrian Livery & Training (“we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we handle personal data when you visit our website or contact us about our equestrian services.

2. Data Controller

The controller responsible for personal data processed in connection with this website is:

3. Personal Data We Process

When you contact us, we receive the contact details you provide, such as your name and telephone number, together with the messages, enquiries and service-related information you choose to share. Email enquiries include your email address.

Delivering the website and its fonts requires technical requests containing your IP address, browser and connection information. These requests are received by the hosting and font services described below. Your browser also stores the privacy preferences you select and the time of your choice.

This website has no contact forms, newsletters, customer accounts, online payments or online booking. No Google Analytics, advertising pixels or marketing tools are installed. Lovable visitor analytics is switched off.

4. Purpose of Processing

• Responding to enquiries and providing information about livery, training and other equestrian services.
• Communicating about services you request and administering our relationship with you.
• Delivering, maintaining and securing the website.
• Remembering and respecting privacy preferences.
• Meeting legal obligations that apply to our customer records.

5. Legal Basis

We use enquiry information to take steps at your request before entering into a contract, and service-related information to perform a contract where one exists. General correspondence and website operation rely on our legitimate interests in answering questions and providing a functional, secure website, balanced against your rights. Where a law requires us to retain customer records, that processing is based on a legal obligation.

Optional tracking would require consent where applicable, but no optional tracking is active on this website. Saving a preference does not activate a service that is disabled or absent.

6. Sharing of Personal Data

We do not sell personal data. Our website is hosted through Lovable. Its hosting infrastructure processes technical requests to deliver and secure the site. Google receives requests when your browser loads Google Fonts. WhatsApp processes communications if you choose to contact us through it. Google Maps receives information if you follow our directions link. These external services are described in section 10.

Access to enquiry and customer information is limited to those who need it to respond or provide services. Information may also be disclosed when legally required. Provider processing and any transfers outside the European Economic Area are governed by the providers’ terms and safeguards; the exact hosting arrangements and transfer safeguards must be confirmed by the owner before publication.

7. Data Retention

We keep enquiry and customer correspondence only as long as needed to respond, provide requested services, resolve related issues or meet applicable legal retention duties. Exact business retention periods and hosting log retention are to be confirmed by the owner; no fixed periods for these records are asserted here.

A saved acceptance expires after 365 days. A saved refusal is reconsidered after 183 days but does not automatically re-enable tracking. You can change your preference at any time through Cookie Settings. These preferences are held in your browser, not a customer database.

8. Cookies and Similar Technologies

The current website does not set first-party tracking cookies. It uses local browser storage, rather than cookies, to save your analytics and advertising preferences under cookie_consent_analytics and cookie_consent_advertising, together with a timestamp. These records only remember your choices and are not used to identify you or advertise to you.

Lovable visitor analytics is disabled, including click tracking. No marketing tags or optional analytics cookies are installed. The consent panel therefore shows analytics and marketing as unavailable and off; accepting does not turn on these services. A Global Privacy Control signal overrides acceptance and keeps optional preferences denied.

The banner requests a choice in the EU/EEA, the UK, Switzerland and all of Canada, and where location cannot be reliably determined. Cookie Settings is available to all visitors. A first-party location request to /cdn-cgi/trace determines whether a choice is required; it does not save your location in browser storage.

You may revisit or withdraw your choice without reloading the page.

9. Your Data Protection Rights

Subject to the conditions and exceptions in the GDPR, you may request access, correction, deletion or restriction of processing of your personal data; object to processing based on legitimate interests; and request portability where applicable. Where processing relies on consent, you may withdraw it at any time without affecting processing that occurred lawfully before withdrawal.

Send requests to mudrachenkoalisa@gmail.com. We may need proportionate information to verify your identity. You can also complain to the Cyprus Commissioner for Personal Data Protection or the supervisory authority in the EU/EEA country where you live, work or believe an infringement occurred. See the Cyprus Commissioner’s website.

10. Third-Party Services

• Lovable hosting: delivers this website and supports its technical operation. Visitor analytics is turned off. See Lovable’s privacy policy.
• Google Fonts: the website loads Cormorant Garamond and DM Sans from Google’s font servers. Google receives your IP address and browser/request information when fonts are requested. These requests occur when pages load, independently of optional tracking consent. See Google Fonts privacy information and Google’s privacy policy.
• WhatsApp: an external contact link, not an embedded widget. Using it sends you to WhatsApp, where account, contact, message and technical data are processed under WhatsApp’s privacy policy.
• Google Maps: an external directions link, not an embedded map. Google processes the information associated with your visit after you follow the link, under Google’s privacy policy.

Phone calls and email are handled by the communication services used by you and us. The owner must confirm her own email and telephone service arrangements, any additional recipients and relevant retention practices before publication. External services may use their own cookies once you visit them; our Cookie Settings does not control other websites.

11. Changes to This Privacy Policy

We may update this policy when our website or processing practices change. The latest version and its update date will be available on this page.

12. Contact

For questions about this policy or your personal data, contact Alisa Mudrachenko, Sleipnir – Equestrian Livery & Training, at mudrachenkoalisa@gmail.com or +357 95 109777.